Shipping Policy
At Tenzors.net, we are committed to providing you with a smooth and efficient shopping experience. Below you will find the details of our shipping policy, including information on shipping methods, delivery times, and costs. By placing an order with us, you agree to the terms outlined in this policy.
1. Order Processing
Once your order is placed, we will begin processing it immediately. Orders are typically processed within 1-2 business days. Please note that processing time may vary depending on product availability and order volume. You will receive an email notification with tracking details once your order has been dispatched.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Estimated delivery time is 2-3 business days.
Please note that delivery times are estimates and may vary depending on the destination, carrier, and other external factors.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method you choose, and the delivery destination. The final shipping cost will be displayed at checkout before you complete your purchase.
We offer free standard shipping for orders over £[insert amount] within the UK.
4. International Shipping
We do offer international shipping to selected countries. Shipping rates and delivery times will vary depending on the destination country. Additional customs duties, taxes, or fees may apply depending on your country's regulations, and these charges are the responsibility of the customer.
5. Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment. Please allow 24-48 hours for tracking updates to appear in the system.
6. Address Accuracy
Please ensure that the shipping address you provide is correct. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If there is an issue with your address, please contact us immediately at support@tenzors.net.
7. Delivery Delays
While we strive to ensure timely delivery, certain factors such as weather, holidays, and carrier delays can affect shipping times. We are not responsible for delays caused by the shipping carrier or circumstances beyond our control. If your order is delayed, we will notify you and do our best to resolve the situation.
8. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at support@tenzors.net. We will work with the carrier to resolve the issue. Please retain all packaging materials and take photos of any damaged items for claims.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions about our shipping policy or need assistance with an order, please contact us:
Business Name: SOCRYPTO LTD
Business Address: 113 Whitecroft Road, Birmingham, England, B26 3RL
Business Email: support@tenzors.net
Business Phone: +447401409193